Dave Collins

User Experience Professional

Prioritizing user goals through efficient, human-centred design.

Case Studies

Account Opening

Open Business Sign

Project: Business Account Opening Application

Leading design and solving problems for a one-stop application that facilitates Customer Service Agents gathering data from businesses opening multiple banking accounts.

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Project: Business Account Opening Application

Wireframe to meet acceptance criteria for Agile story. Defines layout, control interaction, callouts for developers, branching logic for conditional display of items.

One of 30 pages.

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Style Guides

Paints and letters

Project: Business Account Opening Application

Backward-compatible with the corporate generic 'Emerald' style guide, this guide has been brought up to WCAG 2.0-compliancy to meet Ontario's Accessibility for Ontarians with Disabilities Act (AODA) requirements.

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Use Cases

Vdeio Camera

Project: Bulldog Digital Asset Management for CTV News

In anticipation of CTV coming into the 21st century digital age, team made a "field trip" to visit CTV headquarters in Agincourt. Shadowing every user that came in contact with their manual system of news tapes, garnering candid feedback on work flows, pain points and opportunities for improving efficiency.

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Work Flow

Flow Chart

Project: Business Account Opening Application

Demo of document upload workflow for clarification to business team and stakeholders.

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User Testing

Typing at keyboard

Project: Business Account Opening Application

Business requirement for character counter on large free-text fields. Some differing opinions on how exactly to implement counter behaviour were quickly resolved with a quick-n-dirty prototype, sent around to random users to elicit feedback on preferences.

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Nature photography including sailing, diving, hiking.

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Graphic Design

Trip velocity visualization

Sketching, infographics, logos

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Copy Editing

Book Jacket

Copy editing novels, articles, and manuals

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Sitting nude

Classic illustration

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